Privacy Policy

Effective Date: 17th January 2025

At Is Mar Suits (“we,” “us,” “our”), accessible via ismarsuits.com, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.

1. Data We Collect

We may collect the following types of personal data:

Information You Provide

  • Name
  • Email address (e.g., for queries, newsletters)
  • Shipping and billing address
  • Payment information (processed securely through third-party providers)
  • Telephone number
  • Any other details shared during purchases or communication.

Automatically Collected Data

  • IP address
  • Browser type and version
  • Device type (e.g., mobile or desktop)
  • Browsing behavior on our site (e.g., pages visited, time spent)
  • Referring URLs.

Cookies and Similar Technologies

  • Cookies to enhance user experience, remember preferences, and gather website analytics. Refer to our Cookie Policy for more details.

2. How We Use Your Data

We use your personal data for the following purposes:

  • To process and deliver orders.
  • To communicate with you regarding your purchases, queries, or support requests.
  • To send promotional emails, newsletters, and offers (with your consent).
  • To improve our website, products, and services through analytics.
  • To comply with legal obligations and prevent fraudulent activities.

3. Legal Basis for Processing Data

We process your personal data based on the following legal grounds:

  • Performance of a contract: To fulfill orders and deliver services.
  • Consent: For marketing communications.
  • Legal obligations: For tax, accounting, and compliance purposes.
  • Legitimate interests: To enhance user experience and secure our platform.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your data with:

  • Service Providers: Shipping, payment processors, and IT support providers.
  • Analytics Tools: To analyze site usage and improve performance.
  • Legal Authorities: When required by law or to protect our rights.
  • Third-party Integrations: For marketing tools, provided you have given explicit consent.

All third parties are required to adhere to strict data protection standards.

5. Data Storage and Retention

Your data is securely stored on servers located within the European Economic Area (EEA). We retain your data only as long as necessary for:

  • Legal compliance.
  • Providing services and support.
  • Fulfilling the purposes outlined in this policy.

6. Data Security

We employ industry-standard measures to secure your data, including:

  • Encryption of sensitive information.
  • Regular security audits and updates.
  • Restricted access to personal data.

However, no online platform can guarantee 100% security. Users are advised to safeguard their login credentials.

7. Your Rights

Under the GDPR, you have the following rights:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete information.
  • Erasure: Request deletion of your data under certain conditions.
  • Restriction: Limit how we process your data.
  • Portability: Receive your data in a machine-readable format.
  • Objection: Object to processing based on legitimate interests.
  • Withdraw Consent: For marketing or data sharing, at any time.

To exercise your rights, contact us at [email protected].

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices. Review their policies before sharing any information.

9. International Data Transfers

If we transfer your data outside the EEA, we ensure appropriate safeguards, such as standard contractual clauses, to protect your information.

10. Children’s Privacy

Our services are not directed at individuals under 16. We do not knowingly collect data from minors. If you believe a child has shared personal data with us, contact us immediately.

11. Policy Updates

We may update this Privacy Policy to reflect changes in legal requirements or business practices. Updates will be posted on this page with the revised date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, reach out via:

Thank you for trusting Is Mar Suits with your data. We are committed to ensuring your privacy and providing a secure shopping experience.